1. Introduction

Welcome to Rational Marketing Ltd ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iamsoham.com, use our services, or make a purchase from us.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

• Create an account on our website

• Make a purchase or place an order

• Subscribe to our newsletter or marketing communications

• Contact us with questions or feedback

• Participate in surveys, contests, or promotions

This information may include:

• Name and contact information (email address, phone number, mailing address)

• Billing and shipping addresses

• Payment information (processed securely through our payment processors)

• Account credentials (username, password)

• Communication preferences

• Product customization details and preferences

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location information

• Browser type and version

• Operating system

• Referring website addresses

• Pages viewed and time spent on our site

• Date and time of visits

• Search terms used on our site

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our website. You can control cookies through your browser settings, though disabling cookies may affect your experience on our site.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Order Processing and Fulfillment

• Processing and fulfilling your orders

• Managing your account and providing customer service

• Sending order confirmations, shipping updates, and delivery notifications

• Handling returns, exchanges, and refunds

Communication

• Responding to your inquiries and providing customer support

• Sending important updates about our services or policies

• Providing marketing communications (with your consent)

Business Operations

• Improving our website, products, and services

• Analyzing website usage and customer behavior

• Preventing fraud and ensuring security

• Complying with legal obligations

Personalization

• Customizing your shopping experience

• Recommending products based on your preferences

• Remembering your design choices and preferences

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Print-on-Demand Partners (e.g., Printful): To manufacture and ship your custom products

• Payment Processors: To securely process your payments

• Shipping Companies: To deliver your orders

• Email Service Providers: To send communications

• Analytics Providers: To analyze website performance

These service providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal processes or government requests

• Protect our rights, property, or safety

• Protect the rights, property, or safety of our users or others

• Investigate potential violations of our terms of service

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner, subject to this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission

• Secure servers and data centers

• Regular security assessments and updates

• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You can access and update your account information by logging into your account or contacting us directly.

Marketing Communications

You can opt out of receiving marketing emails by:

• Clicking the "unsubscribe" link in our emails

• Updating your communication preferences in your account

• Contacting us directly

Data Deletion

You may request that we delete your personal information, subject to certain exceptions (such as information needed to complete pending orders or comply with legal obligations).

Data Portability

You may request a copy of your personal information in a portable format.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

9. International Data Transfers

If you are located outside of Israel, please be aware that your information may be transferred to, stored, and processed in Israel where our servers are located and our service providers operate. By using our services, you consent to the transfer of your information to Israel.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how it's used

• Right to delete personal information

• Right to opt-out of the sale of personal information (we do not sell personal information)

• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below.

11. European Union Users (GDPR)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR), including:

• Right of access to your personal data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent

Our lawful basis for processing your information includes:

• Contract performance (to fulfill your orders)

• Legitimate interests (to operate our business)

• Consent (for marketing communications)

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website

• Sending you an email notification (if you have provided your email address)

• Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Rational Marketing Ltd Email: contacts@iamsoham.com Address: Yunitsman, Tel Aviv, Israel

For privacy-related inquiries, you can also email us at: privacy@iamsoham.com

This Privacy Policy template is provided for informational purposes only and should be reviewed by a qualified attorney to ensure compliance with applicable laws and regulations specific to your business and location.